Service Department

TrailerCraft has been serving Alaskans for nearly 50 years. We have Alaskan technicians that understand Alaskan problems. We are conveniently located in Anchorage and Fairbanks to help you with all your heavy duty truck and light duty vehicle servicing needs.

There’s not much we don’t work on!

Heavy Duty Trucks & Trailers, Medium and Light Duty Trucks, Buses, Sprinter Vans, Snow Plows, RVs, Travel Trailers, Camper Trailers, Campers, Boat Trailers, Equipment Trailers, Yard & Garden Trailers, Utility Trailers – we service them all and many more!

Our highly trained technicians are Allison, Sprinter, Cummins & Detroit Diesel Certified and TrailerCraft Service & Repair Centers are fully equipped with the latest tools and equipment to ensure that your vehicle gets repaired quickly and professionally.

We know that any downtime for your vehicle can be a hassle. We work efficiently to get you back on the road quickly. In the meantime, our waiting area features coffee, wifi, and a comfortable work environment.

Call one of our service departments today to schedule your next service appointment.

“We’re not just a truck shop, we’re not just a van shop. We do it all!”

LEE MCKENZIE – OWNER

Need parts or accessories for your vehicle? Get in touch with our Parts Department.

There’s not much we don’t work on!

Heavy Duty Trucks & Trailers, Medium and Light Duty Trucks, Buses, Sprinter Vans, Snow Plows, RVs, Travel Trailers, Camper Trailers, Campers, Boat Trailers, Equipment Trailers, Yard & Garden Trailers, Utility Trailers – we service them all and many more!

Our highly trained technicians are Allison, Sprinter, Cummins & Detroit Diesel Certified and TrailerCraft service and repair centers are fully equipped with the latest tools and equipment to ensure that your vehicle gets repaired quickly and professionally.

We know that any downtime for your vehicle can be a hassle. We work efficiently to get you back on the road quickly. In the meantime, our waiting area features coffee, wifi, and a comfortable work environment.

Call one of our service departments today to schedule your next service appointment.

“We’re not just a truck shop, we’re not just a van shop. We do it all!”

LEE MCKENZIE – OWNER

Need parts or accessories for your vehicle? Get in touch with our Parts Department.

TrailerCraft Shop Services

We provide all sorts of service work. Anywhere from complete engine overhauls to light-duty bearing services on boat trailers.

Experienced and knowledgeable, our technicians are dedicated to getting your vehicle back on the road as quickly as possible.

Our highly trained TrailerCraft technicians are factory certified in Freightliner, Detroit, Western Star, Thomas Bus, Sprinter, Cummins, Allison, SnowEx.

  • 24-Hour On Call (Not roadside)
  • 24-Hour Roadside Repair
  • A/C
  • Alignments
  • Alliance Service Advantage
  • CAT Maintenance
  • CAT Overhaul
  • Cummins ISB Maintenance
  • Cummins ISB Overhaul
  • Cummins ISC Maintenance
  • Cummins ISC Overhaul
  • Cummins ISX Maintenance
  • Cummins ISX Overhaul
  • Cummins Maintenance
  • Cummins Overhaul
  • DOT Insp
  • Drive Shaft
  • Express Lane Service
  • Flywheel Machining
  • Glass Repair
  • Hydraulics
  • Leasing/Rental
  • Locksmith
  • MasterCard Payment Accepted
  • Motorhome
  • Oil/Lube
  • On Call (Saturday)
  • On Call (Sunday)
  • Radiator
  • Refrigeration
  • Roadside Repair
  • RV Chassis
  • Step-Van Service
  • Tire Repair
  • Tire Repair (Michelin)
  • Trailer Dlr
  • Trailer Repair/Services
  • Trans/Diff
  • Welding

Factory Trained Technicians & State Of The Art Facilities

Our factory trained technicians are Allison, Sprinter, Cummins & Detroit Diesel Certified, and our brand new, state of the art Anchorage facility is fully equipped with the latest tools and equipment to ensure that your truck gets repaired quickly and professionally.

Comfortable Waiting Area

We know that any downtime for your vehicle can be a hassle. We work efficiently to get you back on the road quickly. In the meantime, our waiting area features coffee, wifi, and a comfortable work environment.

24/7 Expert Service Support

If you are stuck with your trailer, plow, truck, van, RV or bus contact our world-class support team and get the answer you need. We are available 7 days a week, 24 hours a day through our service line. Call us or come in for all your service needs

Other Amenities

For your convenience, we also offer the following amenities – Drivers Lounge, Financing, Free Pick Up/Delivery,  Hotel Shuttle,  Showers, Trailer Parking, Truck Wash, TV Lounge, WiFi Services.

Two Convenient Locations

To book a service for your heavy-duty truck, medium-duty truck, van, RV, trailer, bus or snowplow, call your nearest location or stop by. Our helpful staff will get your service scheduled.

Anchorage Shop

222 W 92nd Ave
Anchorage, AK 99515

Steve Nawa, Service Manager
Melissa Gould, Warranty Administrator, CIC
Phone: (907) 563-3238

Service Counter
Phone: (907) 563-3238

After Hours Support
24 Hour Call Out: (907) 563-3238


Hours
Mon-Fri: 7am to Midnight
Sat: 9am – 5pm
Sun: Closed

Fairbanks Shop

2143 Van Horn Road
Fairbanks, AK 99701

Jason Alexander, Service Manager
Phone: (907) 451-0033
Email: jasona@trailercraft.com

Adam Vondenbenken, Service Advisor
Phone: (907) 451-0033
Email: adamv@trailercraft.com

After Hours Support
Service: (907) 388-3096


Hours
Mon-Fri: 8 am to 5 pm
Sat: 9 am to 5 pm
Sun: Closed

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SnowDogg Snow Plows Logo
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Freightliner Trucks Logo
mitsubishi fuso logo
Thomas Built Buses Logo
Western Star Trucks Logo
Felling Trailers Logo
Doepker Trailers Logo
SnowDogg Snow Plows Logo
Western Snow Plows Logo
SnowEx Snow Plows Logo
Freightliner Sprinter Vans Logo
Freightliner Trucks Logo
mitsubishi fuso logo
Thomas Built Buses Logo
Western Star Trucks Logo
Felling Trailers Logo
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