Technician Light Duty (Fairbanks)

Fairbanks
Posted 1 month ago

Established in 1969, TrailerCraft/Freightliner of Alaska is a heavy-duty truck and trailer Dealer, statewide parts retailer to the commercial trucking and transportation industry, the only dealer in the state of Alaska for Freightliner and Western Star trucks, Bluebird buses and Sprinter service and passenger vans.   It also markets substantially to the snow removal industry, selling specialized Western, Blizzard and Snow Ex snow removal equipment to both residential customers and commercial fleets.

 

Position:          Technician Light Duty

Department:   Service Department

Reports to:      Service Manager

Pay Class:        Hourly/ Commission

 

Summary Description:

TrailerCraft/Freightliner of Alaska is currently looking for mechanics to join our rapidly growing Service team. We are seeking experienced Heavy Duty/Medium Duty Truck Chassis Techs, Diesel Engine Techs and Sprinter (Mercedes Benz) Techs. Experience and /or certifications with CAT, Detroit, or Cummins preferred.

 

 

Key Results Areas:

  • Service Department Operations
  • Customer Service

 

Major Duties and Responsibilities:

  • Repair light duty equipment such as engines, transmissions, clutches, brakes, air conditioning, electrical trouble shooting, perform DOT inspections, change oil, etc.
  • Maintain and enhance mechanical technology knowledge
  • Track job time on in-house business system via a repair order
  • Document all repairs and pertinent information regarding the work performed. Complete a story on the repairs.
  • Tag and document all warranty items appropriately
  • Fill out parts requisition forms for all parts requests
  • Perform installation of plows
  • Keep work area clean
  • Work with service advisors to provide best service to customer
  • Help other techs when needed
  • Maintain proficiency dedicated by posted metric

 

Customer Service:

  • Provide excellent customer service
  • Talk to customers about technical issues

 

Other Duties – As Assigned:

  • Up-sell work whenever possible.

 

Certificates, Licenses, Registrations:

  • Current Alaska driver’s license
  • Complete on-line classes and instructor led training for all products as scheduled by performance matrix

 

Physical Demands:

  • Noise level in the work environment is usually loud
  • Occasionally required to bend, stoop, crouch, reach and handle tools
  • Occasionally requires the ability to lift 120 pounds of material
  • Frequently required to walk to all areas of the facility, both indoors and out

 

Working Conditions:

  • Frequently works near moving mechanical parts
  • Is potentially exposed to battery acids, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department
  • Occasionally exposed to exhaust fumes or other airborne particles
  • Frequently required to walk to all areas of the facility, both indoors and out

Apply Online