Parts Sales Representative

Posted 1 week ago

Job details


$25+ DOE

Job Type


  • High school or equivalent (Preferred)
  • Sales Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Full Job Description

TrailerCraft/Freightliner of Alaska is currently looking for an experienced Parts Counterperson to join our rapidly growing team. TrailerCraft is a Family owned and operated Dealership and has been since 1969. We strive to give the best customer service in the industry and we do so by employing the best. If you are looking to advance your career in the light to heavy duty industry, apply with Freightliner of Alaska today! We offer exceptional growth and advancement opportunities. We represent the country’s #1 truck manufacturer and are the fastest growing Heavy Duty Dealership in Alaska.

Examples of Essential Functions of the Job

  • Includes but not limited to the knowledge and selling of Freightliner, Detroit Diesel, Perkins and Truck & Chassis parts products
  • Greet and assist customers with parts orders via fax, phone and walk-ins.
  • All aspects of parts department functions including cycle counting, inventory & freight management.
  • Look up and sell heavy duty truck parts using parts manuals (hard copy and electronic) to identify the correct part needed.
  • Locate available parts when the dealership is out of stock.
  • Use and operate a computer and multiple computer programs.
  • Provide price quotes and other information.
  • General knowledge on warranty periods and guidelines.
  • Process manufacturers core returns.
  • Use cash register to collect payment.
  • Inclusion in a rotation for after-hours phone calls for emergency parts.
  • Additional duties include stocking and maintaining showroom to meet company standards.
  • Other duties as assigned as business needs require.


Job Requirements, Education and Experience

Education: High school diploma or equivalent preferred.

Other: Must have valid driver’s license and be insurable. Forklift certification or experience a plus.

Experience: Previous heavy duty parts counter experience preferred. Previous cash and credit handling preferred.

Skills that are representative of the job: Knowledge of heavy-duty parts. Ability to operate a computer and associated programs including Microsoft Word and Excel. Must be professional and safety minded at all times. Excellent communication both verbal and written, listening skills. Good customer service skills. Ability to prioritize and multi-task. Able to work with minimal supervision and direction. Ability to work independently as well as part of a team. Can thrive in a fast-paced environment.

Job Type: Full-time

Pay: $25+ DOE


  • 401(k)
  • 2% 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid Time Off accrued by pay period


  • 8-hour shift
  • Night shift as needed for coverage
  • Rotational Saturday shifts


  • High school or equivalent (Preferred)


  • Sales Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Apply Online